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Surabaya Entry Requirements

Surabaya Entry Requirements

Visa, immigration, and customs information

Important Notice Entry requirements can change at any time. Always verify current requirements with official government sources before traveling.
Information last reviewed June 2024. Always verify with official government sources before traveling.
Touch down at Juanda International Airport and the humid, jasmine-scented air of Surabaya slaps you awake. Clear immigration in under 20 minutes, if your papers are ready. You'll need a passport valid for six months, onward ticket, and either a visa-free stamp, printed e-VOA, or sticker visa. Baggage carousels sit 50 m past booths where officers might ask where you'll crash, keep your surabaya hotels booking or a friend's address on your phone screen. The halls echo with rolling wheels and the singsong "taxi, boss?" from uniformed touts while neon panels flash "Selamat Datang di Surabaya" above the lanes. After you grab your bags, a final customs desk waits. Dogs sniff for durian and cigarettes. Duty-free limits are posted on crimson boards. Anything above them must be declared or fines bite. Outside, warm wind carries charcoal smoke from satay stalls, your first taste of surabaya food culture, while ride-hailing apps buzz. Know the entry rules before you board and the welcome stays smooth.

Visa Requirements

Entry permissions vary by nationality. Find your category below.

Indonesia splits visitors into three lanes at Surabaya immigration. Your lane depends on passport.

Visa-Free Entry
30 days, non-extendable

Passport holders who may enter without pre-arranged visa.

Includes
Brunei Cambodia Laos Malaysia Myanmar Philippines Singapore Thailand Vietnam

Entry only via selected airports/seaports; Juanda is included.

Electronic Travel Authorization (ETA/eVisa)
30 days, extendable once for another 30 days

Visitors who apply online for e-VOA before or on arrival at Juanda.

Includes
Australia China India Japan South Korea New Zealand Russia Saudi Arabia South Africa Taiwan Turkey USA UK Canada most EU/Schengen
How to Apply: Apply through molina.imigrasi.go.id or kiosks near immigration. Processing in 5-15 minutes if paid online.
Cost: mid-range government fee

Keep printed e-VOA QR code. Payment cards accepted.

Visa Required
60 days single or multiple entry depending on type

Travelers who must obtain a visa at an Indonesian embassy/consulate prior to arrival.

How to Apply: Submit passport, photo, onward ticket, sponsor letter, fee at nearest embassy. Allow 3-5 working days.

Juanda does not issue on-arrival visas for these passports.

Arrival Process

Juanda's single terminal funnels passengers through clearly signed zones. Follow the colored lanes.

1
Health Document Check
Staff scan barcode from health declaration form completed online. Queue moves quickly under gleaming LED strips.
2
Immigration Control
Present passport, boarding pass stub, visa/e-VOA printout. Officer may ask purpose of visit and where you'll stay among surabaya hotels.
3
Baggage Claim
Carousels echo with clacks. Free trolleys available. Look for fragile stickers if you packed souvenirs such as Surabaya batik.
4
Customs Declaration
Green channel for nothing-to-declare; red if carrying electronics or cash above threshold. Dogs circle sniffing for fruit.

Documents to Have Ready

Passport
Must be valid 6 months beyond arrival date with at least one blank page.
e-VOA or Visa Printout
Required for e-VOA travelers. Officers scan QR code.
Onward Ticket
Plane, ferry, or bus ticket departing Indonesia within visa period.
Hotel or Accommodation Address
Name and street of surabaya hotels or host. Officers sometimes type it into system.

Tips for Smooth Entry

Complete e-CD (electronic health card) on the plane to skip laptop kiosks.
Keep pen handy. Forms appear just before landing and lines move faster when pre-filled.
Download offline map of Surabaya; Wi-Fi in immigration hall can be patchy.

Customs & Duty-Free

Indonesian customs at Surabaya uses red/green channel system. Penalties for undeclared restricted goods can reach mid-range fines.

Alcohol
1 litre of spirits or 2 litres of winee/beer. Must be 21 years or older. Larger quantities taxed.
Tobacco
200 cigarettes or 50 cigars or 100 g loose tobacco. Exceeding limits requires duty about double domestic price.
Currency
Declare if carrying cash above IDR 100 million (~USD 6 500 equivalent). Form BC 3.0 available on plane and online.
Gifts/Goods
USD 250 per passenger, USD 1000 for family. Electronics like drones or new phones may attract VAT even if under limit.

Prohibited Items

  • Narcotics and illegal drugs, life imprisonment risk
  • Pornographic material in any format, heavy fines
  • Chinese printing containing communist symbols, confiscation
  • Endangered wildlife products, CITES prosecution

Restricted Items

  • Medicines containing psychotropics, bring doctor letter plus original packaging
  • Fresh fruit, seeds, plants, require quarantine permit

Health Requirements

No yellow-fever zone requirement unless arriving from affected countries. Standard shots recommended before enjoying Surabaya street eats.

Required Vaccinations

  • Yellow fever (if arriving within 6 days from endemic zone)

Recommended Vaccinations

  • Hepatitis A
  • Hepatitis B
  • Typhoid
  • Tetanus
  • Measles-mumps-rubella
  • Japanese encephalitis for rural side trips

Health Insurance

Not mandatory but hospital deposits can be steep; mid-range travel insurance covering evacuation is strongly advised.

Current Health Requirements: COVID-19 vaccination proof no longer requested. Masks optional but humid air makes them uncomfortable outdoors.

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Read our complete Surabaya Travel Insurance Guide →

Important Contacts

Essential resources for your trip.

Embassy/Consulate
Find your country's embassy or consulate.
Check your government's travel advisory website.
Immigration Authority
Official immigration website.
For visa applications and official information.
Emergency
Emergency services number.
Police, ambulance, fire.

Special Situations

Additional requirements for specific circumstances.

Traveling with Children

Bring birth certificate. If only one parent, carry notarized consent letter from other parent to exit some countries.

Traveling with Pets

Obtain import permit from Indonesian Ministry of Agriculture. Rabies vaccination at least 30 days before, blood titre test, 14-day quarantine at Juanda animal facility.

Extended Stays

Extend e-VOA once at Surabaya immigration office for another 30 days. Convert to KITAS for longer study/work.

Know What to Pack

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View Surabaya Packing List →

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